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Plans to Your need

 

Plans to Your need

Each Service Plan offers you the flexibility most companies lack. With a variety of features to choose from in each plan, there's no limit to the coverage you and your company could obtain.

Some features in each plan include:

- Emergency support
- Remote Monitoring & Maintenance
- Backup, Disaster Recovery, and Network analysis

Which plan is right for you and your organization? Ask one of our friendly associates today to discuss the many customizable options available to you.

 

Points of Interest

· Service Plans are 75-80% cheaper than hiring your own IT person.
· Other plans charge per PC or server. Our plans offer you one set price so you can manage out IT budget more effectively.

Plan to your needs

 

 

 

PLATINUM

GOLD

SILVER

Agreement period (months)

12

12

12

Total Hours

30

30

20

Days

M-Sat excl. Hols.

M-Sat excl. Hols.

M-F excl. Holys.

Hours Coverage

9 AM – 6 PM

9 AM – 6 PM

9 AM – 6 PM

Emergency Response Time

Within 2 hours

Within 4 hours

Within 4 hours

Extra Hours

See Agreement

See Agreement

See Agreement


 

Service plan features

  •  Call priority your calls receives higher priority over non contracted customers
  •  Prime Time Support for your business  prime time hours
  •  Save money 30% off on standard on-site service rate
  •  Reporting You receive a documented report on every service call we do
  •  Better admin No need to cut a check for every visit
  •  Custom your Choose the best plan that meets your requirements

service plan